Heritage Marina Hotel San Francisco, San Francisco

Staying at this hotel felt like a mix of a cheap motel on a busy street but with some helpful service. The experience made me appreciate the comforts I have at home more. A few light bulbs were out during my stay.

The hotel was perfect for our family of 5, but had a strange smell that lingered, possibly due to cleaning chemicals. The rooms were spacious but not very secure as the window could be easily opened with no view. The service was generally friendly, except for one irritated front desk person. The location was convenient, close to Fisherman's Wharf. The dining options were basic, with limited choices. The facilities were average overall.

My stay at the hotel had its ups and downs. The rooms were tiny and felt a bit worn out and damp, but the service was very courteous and helpful. The location was convenient for exploring, although it was a bit noisy being on the street. The dining options were okay but could have offered more variety. The facilities were decent, but the unexpected parking fee was a downside to consider.

My stay at the hotel had its ups and downs. The location was convenient, but the room lacked essentials like a bar fridge and had an unpleasant smell. The service was exceptionally helpful, but the dining experience left much to be desired.

The hotel was a bit challenging to access from the main entrance, but the rooms were spacious and great for sharing with family. The thin walls made it easy to hear noises from other rooms and the streets, which was a downside. However, the service was a mix of helpful and rude instances, and the location was amazing for both tourists and locals.

My stay at the hotel was quite pleasant overall. The room was clean and in a good location, providing a comfortable experience. However, the lack of decor made it feel characterless. The service was a mix of rudeness and friendliness, with some staff being short with customers but others going out of their way to assist. The location was a nice oasis away from the city, convenient for visiting restaurants and the marina. Dining options were sufficient but not top quality, and the hotel facilities were decent.

I had a mix of experiences during my stay. The hotel is well-located with convenient access to public transportation and is within walking distance of good restaurants. The rooms provided a good view of the Golden Gate Bridge but had an annoying smell that seemed to linger due to cleaning chemicals. The service was fantastic with staff going above and beyond to assist, although the ventilation system in the room was a bit loud. The dining options were minimal, and the quality was not impressive, but the fresh meats were a notable positive. The facilities were average overall.

The hotel is in a good neighborhood of San Francisco, in a very pleasant location close to Polk street with plenty of restaurant choices. The rooms had a freestanding air purifier, which wasn't enough to keep the air fresh, and the lack of a fridge or microwave made it frustrating not to bring back food. However, the service provided was a real joy; the staff relied on tips and promised a release of the guarantee cost soon after payment. The dining options were basic, with only coffee, bread, and limited protein choices, though the homegrown organic fruits were a nice touch. The facilities were standard with additional laundry and dry-cleaning services available.

The hotel is situated on Van Ness Street, offering a reasonable location with easy access to popular spots like Fisherman's Wharf and Polk Street. The rooms are decent, but don't expect a luxurious experience, especially with the small window and potential noise issue at 3 am. The service was efficient, although not overly friendly, and we had a slight inconvenience with a neighboring Asian restaurant. Despite some drawbacks, the location is convenient for exploring San Francisco and offers access to public transportation, though it comes with a price. Dining options were average and somewhat limited due to the Chinese restaurant below. Overall, an okay value for the money.

The hotel offers an acceptable standard but is a bit overpriced for the room quality. The convenient location near Fisherman's Wharf and good transportation is a plus, but noise from neighboring rooms can be an issue.